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Transportation Specialist

Romeoville, IL

Posted: 10/14/2024 Job Number: 1098667 Pay Rate: $45000.00 - $55000.00 per year

Job Description


Key Responsibilities:

  • Outbound Shipments Management:
    • Maintain the outbound log for the assigned facility to track all shipments.
    • Manage shipments to ensure accuracy, timeliness, and profitability.
    • Book shipments using the WWMH process and dispatch carriers as needed.
    • Create or secure required shipping documents, including BOL and customs paperwork.

  • Customer Pickup Orders:
    • Manage customer pickup orders and communicate essential information:
      • Sales Order Number (SO#)
      • Customer Purchase Order Number (PO#)
      • Total weight, pallet count, dimensions, and freight class
      • Pickup address, shipping hours, and site contact information
      • Request for BOL and recipient details
    • Monitor and follow up on customer pickups:
      • Send reminder emails if orders are staged for over a week.
      • Add notes in Nav and escalate to include the sales coordinator and sales rep if orders remain staged for additional weeks.
      • Assist in obtaining a ship date if necessary.

  • Third-Party Shipments:
    • Set up shipments with preselected carriers chosen by the customer.
    • Request or create BOL as needed, especially if not dealing with a broker.

  • Daily Operations:
    • Review the outbound log daily to identify and address any orders that did not ship as planned.
    • Reschedule shipments if necessary and notify customers of any delays.
    • Communicate updates regarding hot orders, late shipments, and damaged shipments.
    • Ensure timely communication with customers, carriers, and sales teams.

  • Communication and Problem Resolution:
    • Provide updates on shipment status, including PODs and tracking information.
    • Communicate with carriers to ensure the best service, lowest cost, and customer satisfaction.
    • Coordinate with Sales on resolving issues related to late, hot, or damaged shipments.

Qualifications:
  • Proven experience in transportation or logistics.
  • Strong organizational and communication skills.
  • Proficiency in handling shipping documentation and processes.
  • Ability to work independently and manage multiple tasks effectively.
  • Familiarity with shipping software and tools (e.G., Nav, WWMH process).
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About Romeoville, IL

Discover exciting job opportunities around Romeoville, Illinois! Nestled in the heart of Will County, this vibrant region offers a perfect blend of suburban charm and urban amenities, making it an ideal location for job seekers looking to grow their careers. With its proximity to the renowned Chicagoland area, Romeoville provides easy access to world-class dining experiences, cultural landmarks like the Art Institute of Chicago, iconic sports teams such as the Chicago Bears, and stunning outdoor spaces like the breathtaking Starved Rock State Park. Consider making Romeoville your career destination and be part of a community that celebrates diversity, creativity, and endless possibilities. Explore our job listings now and take the first step towards an exciting future in this dynamic region!

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