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Denial Management Specialist

United States, United States

Posted: 02/07/2024 Job Number: 881498 Pay Rate: $22.00 - $26.00 per year

Job Description

Essential Duties and Responsibilities:
  • Monitors delinquent accounts and performs collection duties.
  • Reviews reports, researches, and resolves issues.
  • Reviews payment postings for accuracy and to ensure account balances are current.
  • Works with co-workers to resolve insurance payment and billing errors.
  • Monitors and updates delinquent accounts status
  • Recommends accounts for collection or write-off.
  • Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
  • Answers patient payment, billing, and insurance questions and resolves complaints.
  • Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
  • Answers patient payment, billing, and insurance questions and resolves complaints.
  • May refer patients to Patient Benefits Representative to set up payment plans.
  • Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines regarding patient records.
  • Performs other duties as requested or assigned.
Qualifications:
  • High School diploma or equivalent required
  • Minimum two (2) years combined denial management and Epic software experience required.
  • Demonstrate knowledge of state, federal, and third-party claims processing required.
  • Demonstrate knowledge of state & federal collections guidelines
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